1. Quotes and pricing

Prices on this website are starting estimates for Lancaster County. Your itemized quote by text or email is the final price. See the porta potty rental cost guide for every starting price. Quotes list the unit price, rental period, delivery and pickup, servicing, any rush fee and Pennsylvania sales tax. We do not add fuel surcharges or card convenience fees.

2. Payment

Event rentals are paid in full at booking by card. Long-term rentals are billed at the start of each 28-day cycle by card on file or approved invoice. Tax-exempt customers must provide a valid exemption certificate before invoicing.

3. Rental periods and renewal

Event rentals cover the event period stated on the quote, usually Friday to Monday for weekend events. Long-term rentals renew automatically every 28 days (see how monthly billing works). The first 28-day cycle is the minimum; after it, extra time bills by the week until you request pickup.

4. Cancellation and changes

Cancel or change your delivery date for free up to 24 hours before scheduled delivery, for a full refund. Cancellations within 24 hours of delivery, or after the truck has left the yard, may be charged the delivery fee. Restroom trailer deposits follow the same 24-hour rule.

5. Delivery, placement and access

You are responsible for a safe, level, accessible spot within about 15 feet of where a truck can park, and for permits needed to place a unit on public property. Tell us about gates, codes, dogs, low wires and soft ground. Our booking-to-pickup guide lists what drivers need. If a driver cannot place a unit because of blocked access, a trip fee may apply.

6. Servicing

Long-term units are serviced weekly on a set day. If access is blocked on service day, we try again on the next route day; the missed service is not credited. Extra service visits are billed per unit.

7. Damage, loss and misuse

Units remain the property of Craig Rental Works. You are responsible for damage beyond normal wear, including fire, vandalism, tipping caused by equipment, graffiti and theft, billed at repair or replacement cost. Do not move, tow or tip a unit that contains waste. Do not put trash, hazardous materials or paint in the tank.

8. Pickup and ending a rental

Event units are picked up on the next business day after the event. To end a long-term rental, call or text (717) 210-4414. Billing stops the day you request pickup; pickup happens within 1 to 3 business days.

9. Liability

Craig Rental Works is not liable for injuries or damages resulting from misuse of units or from site conditions you control. Please keep units on level ground and report damage right away.

10. Contact

Craig Rental Works, 1103 Ranck Mill Rd, Lancaster, PA 17602. (717) 210-4414. info@lanportapotty.com.

Rental Terms and Cancellation Policy